Company NameChambersign Limited
DirectorsSarah Howard and Shevaun Haviland
Company StatusActive
Company Number03678195
CategoryPrivate Limited Company
Incorporation Date3 December 1998(25 years, 4 months ago)
Previous NameEGHB 82 Limited

Business Activity

Section SOther service activities
SIC 9111Business & employers organisations
SIC 94110Activities of business and employers membership organisations

Directors

Director NameMs Sarah Howard
Date of BirthJuly 1967 (Born 56 years ago)
NationalityBritish
StatusCurrent
Appointed16 October 2019(20 years, 10 months after company formation)
Appointment Duration4 years, 5 months
RoleCompany Director
Country of ResidenceEngland
Correspondence Address65 Petty France
London
SW1H 9EU
Director NameMs Shevaun Haviland
Date of BirthJanuary 1972 (Born 52 years ago)
NationalityBritish
StatusCurrent
Appointed29 April 2021(22 years, 5 months after company formation)
Appointment Duration2 years, 11 months
RoleDirector General
Country of ResidenceEngland
Correspondence Address65 Petty France
London
SW1H 9EU
Director NameKathleen Riley
Date of BirthMay 1955 (Born 68 years ago)
NationalityBritish
StatusResigned
Appointed25 February 1999(2 months, 3 weeks after company formation)
Appointment Duration4 years, 3 months (resigned 03 June 2003)
RoleCommercial Director
Correspondence Address8 Cattley Close
Barnet
London
EN5 4SN
Director NameMr Chris Humphries
Date of BirthAugust 1948 (Born 75 years ago)
NationalityBritish
StatusResigned
Appointed25 February 1999(2 months, 3 weeks after company formation)
Appointment Duration2 years, 3 months (resigned 12 June 2001)
RoleDirector General
Country of ResidenceEngland
Correspondence Address35 Warwick Road
Ealing
London
W5 5PZ
Secretary NameMr Stanley John Grail
NationalityBritish
StatusResigned
Appointed25 February 1999(2 months, 3 weeks after company formation)
Appointment Duration3 years, 7 months (resigned 07 October 2002)
RoleCompany Director
Country of ResidenceUnited Kingdom
Correspondence AddressUpdown House
57 Switchback Road North
Maidenhead
Berkshire
SL6 7QX
Director NameDavid Lennan
Date of BirthDecember 1948 (Born 75 years ago)
NationalityBritish
StatusResigned
Appointed12 June 2001(2 years, 6 months after company formation)
Appointment Duration10 months, 1 week (resigned 18 April 2002)
RoleDirector General
Country of ResidenceUnited Kingdom
Correspondence AddressApartment 513
Butlers Wharf
36 Shad Thames London
Greater London
SE1 2YE
Director NameMr Nicholas John Tennant
Date of BirthApril 1958 (Born 66 years ago)
NationalityBritish
StatusResigned
Appointed17 December 2001(3 years after company formation)
Appointment Duration1 year, 5 months (resigned 03 June 2003)
RoleChartered Accountant
Country of ResidenceEngland
Correspondence Address34 Alma Hill
Kimberley
Nottingham
NG16 2JF
Director NameMr Stanley John Grail
Date of BirthDecember 1944 (Born 79 years ago)
NationalityBritish
StatusResigned
Appointed18 April 2002(3 years, 4 months after company formation)
Appointment Duration5 months, 3 weeks (resigned 07 October 2002)
RoleExecutive Director
Country of ResidenceUnited Kingdom
Correspondence AddressUpdown House
57 Switchback Road North
Maidenhead
Berkshire
SL6 7QX
Secretary NameRonan Quigley
NationalityBritish
StatusResigned
Appointed07 October 2002(3 years, 10 months after company formation)
Appointment Duration13 years, 3 months (resigned 31 January 2016)
RoleCompany Director
Correspondence AddressSundial
Cripps Corner Road, Staplecross
Roberts Bridge
East Sussex
TN32 5QR
Director NameMr David William Midgley
Date of BirthFebruary 1942 (Born 82 years ago)
NationalityBritish
StatusResigned
Appointed03 June 2003(4 years, 6 months after company formation)
Appointment Duration3 years, 1 month (resigned 06 July 2006)
RoleCompany Director
Country of ResidenceUnited Kingdom
Correspondence Address17 Beaumont Drive
Beaumont Park
Whitley Bay
Tyne & Wear
NE25 9UT
Director NameJohn Dunsmure
Date of BirthAugust 1949 (Born 74 years ago)
NationalityBritish
StatusResigned
Appointed03 June 2003(4 years, 6 months after company formation)
Appointment Duration6 years, 8 months (resigned 27 January 2010)
RoleCompany Director
Correspondence Address37 Oakfield
Chesterfield
Derbyshire
S40 3LE
Director NameMr Nigel Howard Tomlinson
Date of BirthDecember 1959 (Born 64 years ago)
NationalityBritish
StatusResigned
Appointed03 June 2003(4 years, 6 months after company formation)
Appointment Duration3 years, 3 months (resigned 28 September 2006)
RoleChief Executive Officer
Country of ResidenceEngland
Correspondence AddressSt Katherines Lodge 7 Rakes Lane
Loversall
Doncaster
South Yorkshire
DN11 9DA
Director NameMr Peter Mileham
Date of BirthMarch 1943 (Born 81 years ago)
NationalityBritish
StatusResigned
Appointed28 September 2006(7 years, 10 months after company formation)
Appointment Duration1 year, 9 months (resigned 17 July 2008)
RoleCompany Director
Country of ResidenceEngland
Correspondence Address46 Lightfoot Lane
Fulwood
Preston
Lancashire
PR2 3LR
Director NameMr Neville Reyner
Date of BirthMay 1945 (Born 78 years ago)
NationalityBritish
StatusResigned
Appointed17 July 2008(9 years, 7 months after company formation)
Appointment Duration3 years (resigned 28 July 2011)
RoleCompany Director
Country of ResidenceEngland
Correspondence AddressBarkway House 7 Limekiln Close
Royston
Hertfordshire
SG8 9XP
Director NameMr David Stuart Frost
Date of BirthFebruary 1953 (Born 71 years ago)
NationalityBritish
StatusResigned
Appointed27 January 2010(11 years, 1 month after company formation)
Appointment Duration1 year, 7 months (resigned 04 September 2011)
RoleDirector General
Country of ResidenceEngland
Correspondence Address5 Norfolk Gardens
Sutton Coldfield
West Midlands
B75 6SS
Director NameMr Martyn Thomas Pellew
Date of BirthMay 1949 (Born 74 years ago)
NationalityBritish
StatusResigned
Appointed28 July 2011(12 years, 7 months after company formation)
Appointment Duration1 year, 11 months (resigned 27 June 2013)
RoleCompany Director
Country of ResidenceUnited Kingdom
Correspondence Address65 Petty France
London
SW1H 9EU
Director NameMr John Longworth
Date of BirthMay 1958 (Born 65 years ago)
NationalityBritish
StatusResigned
Appointed05 September 2011(12 years, 9 months after company formation)
Appointment Duration4 years, 6 months (resigned 06 March 2016)
RoleCompany Director
Country of ResidenceUnited Kingdom
Correspondence Address65 Petty France
London
SW1H 9EU
Director NameMs Nora Margaret Senior
Date of BirthOctober 1957 (Born 66 years ago)
NationalityBritish
StatusResigned
Appointed27 June 2013(14 years, 6 months after company formation)
Appointment Duration2 years, 3 months (resigned 06 October 2015)
RoleCompany Director
Country of ResidenceUnited Kingdom
Correspondence Address65 Petty France
London
SW1H 9EU
Secretary NameMr Richard Michael Reger
StatusResigned
Appointed01 February 2016(17 years, 2 months after company formation)
Appointment Duration9 months, 1 week (resigned 04 November 2016)
RoleCompany Director
Correspondence Address65 Petty France
London
SW1H 9EU
Director NameMr Francis Paul Martin
Date of BirthApril 1960 (Born 64 years ago)
NationalityBritish
StatusResigned
Appointed06 October 2016(17 years, 10 months after company formation)
Appointment Duration3 years (resigned 16 October 2019)
RoleCompany Director
Country of ResidenceNorthern Ireland
Correspondence Address65 Petty France
London
SW1H 9EU
Director NameDr Adam Jay Bressler Marshall
Date of BirthJuly 1978 (Born 45 years ago)
NationalityBritish
StatusResigned
Appointed06 October 2016(17 years, 10 months after company formation)
Appointment Duration4 years, 5 months (resigned 31 March 2021)
RoleCompany Director
Country of ResidenceEngland
Correspondence Address65 Petty France
London
SW1H 9EU
Director NameDr Adam Marshall
Date of BirthJuly 1970 (Born 53 years ago)
NationalityBritish
StatusResigned
Appointed06 October 2016(17 years, 10 months after company formation)
Appointment DurationResigned same day (resigned 06 October 2016)
RoleCompany Director
Country of ResidenceEngland
Correspondence Address65 Petty France
London
SW1H 9EU
Secretary NameMr Ronan Quigley
StatusResigned
Appointed04 November 2016(17 years, 11 months after company formation)
Appointment Duration3 years, 4 months (resigned 06 March 2020)
RoleCompany Director
Correspondence Address65 Petty France
London
SW1H 9EU
Director NameSt Andrews Company Services Limited (Corporation)
StatusResigned
Appointed03 December 1998(same day as company formation)
Correspondence AddressDumfries House
Dumfries Place
Cardiff
South Glamorgan
CF10 3FN
Wales
Secretary NameCrescent Hill Limited (Corporation)
StatusResigned
Appointed03 December 1998(same day as company formation)
Correspondence AddressDumfries House
Dumfries Place
Cardiff
South Glamorgan
CF10 3FN
Wales

Contact

Websitewww.britishchambers.org.uk/
Telephone020 76545800
Telephone regionLondon

Location

Registered Address65 Petty France
London
SW1H 9EU
RegionLondon
ConstituencyCities of London and Westminster
CountyGreater London
WardSt James's
Built Up AreaGreater London
Address Matches8 other UK companies use this postal address

Shareholders

1 at £1British Chambers Of Commerce
100.00%
Ordinary

Accounts

Latest Accounts31 March 2023 (12 months ago)
Next Accounts Due31 December 2024 (9 months, 1 week from now)
Accounts CategoryDormant
Accounts Year End31 March

Returns

Latest Return27 September 2023 (6 months ago)
Next Return Due11 October 2024 (6 months, 2 weeks from now)

Filing History

11 December 2023Accounts for a dormant company made up to 31 March 2023 (6 pages)
28 September 2023Confirmation statement made on 27 September 2023 with no updates (3 pages)
12 December 2022Total exemption full accounts made up to 31 March 2022 (6 pages)
27 September 2022Confirmation statement made on 27 September 2022 with no updates (3 pages)
14 December 2021Total exemption full accounts made up to 31 March 2021 (6 pages)
27 September 2021Confirmation statement made on 27 September 2021 with no updates (3 pages)
30 April 2021Appointment of Ms Shevaun Haviland as a director on 29 April 2021 (2 pages)
31 March 2021Termination of appointment of Adam Jay Bressler Marshall as a director on 31 March 2021 (1 page)
10 December 2020Total exemption full accounts made up to 31 March 2020 (6 pages)
28 September 2020Confirmation statement made on 27 September 2020 with no updates (3 pages)
22 July 2020Appointment of Ms Sarah Howard as a director on 16 October 2019 (2 pages)
21 July 2020Termination of appointment of Francis Paul Martin as a director on 16 October 2019 (1 page)
6 April 2020Termination of appointment of Ronan Quigley as a secretary on 6 March 2020 (1 page)
17 December 2019Total exemption full accounts made up to 31 March 2019 (6 pages)
27 September 2019Confirmation statement made on 27 September 2019 with no updates (3 pages)
8 November 2018Total exemption full accounts made up to 31 March 2018 (6 pages)
4 October 2018Confirmation statement made on 27 September 2018 with no updates (3 pages)
2 October 2017Confirmation statement made on 27 September 2017 with no updates (3 pages)
2 October 2017Confirmation statement made on 27 September 2017 with no updates (3 pages)
29 June 2017Accounts for a dormant company made up to 31 March 2017 (7 pages)
29 June 2017Accounts for a dormant company made up to 31 March 2017 (7 pages)
16 February 2017Director's details changed for Dr Adam Marshall on 6 October 2016 (2 pages)
16 February 2017Termination of appointment of Adam Marshall as a director on 6 October 2016 (1 page)
16 February 2017Appointment of Dr Adam Marshall as a director on 6 October 2016 (2 pages)
16 February 2017Current accounting period extended from 31 December 2016 to 31 March 2017 (1 page)
16 February 2017Termination of appointment of Adam Marshall as a director on 6 October 2016 (1 page)
16 February 2017Appointment of Dr Adam Marshall as a director on 6 October 2016 (2 pages)
16 February 2017Current accounting period extended from 31 December 2016 to 31 March 2017 (1 page)
16 February 2017Director's details changed for Dr Adam Marshall on 6 October 2016 (2 pages)
4 November 2016Termination of appointment of Richard Michael Reger as a secretary on 4 November 2016 (1 page)
4 November 2016Appointment of Mr Ronan Quigley as a secretary on 4 November 2016 (2 pages)
4 November 2016Appointment of Mr Ronan Quigley as a secretary on 4 November 2016 (2 pages)
4 November 2016Termination of appointment of Richard Michael Reger as a secretary on 4 November 2016 (1 page)
26 October 2016Appointment of Dr Adam Marshall as a director on 6 October 2016 (2 pages)
26 October 2016Appointment of Dr Adam Marshall as a director on 6 October 2016 (2 pages)
25 October 2016Appointment of Mr Francis Paul Martin as a director on 6 October 2016 (2 pages)
25 October 2016Termination of appointment of Nora Senior as a director on 6 October 2015 (1 page)
25 October 2016Termination of appointment of Nora Senior as a director on 6 October 2015 (1 page)
25 October 2016Appointment of Mr Francis Paul Martin as a director on 6 October 2016 (2 pages)
12 October 2016Accounts for a dormant company made up to 31 December 2015 (5 pages)
12 October 2016Accounts for a dormant company made up to 31 December 2015 (5 pages)
28 September 2016Confirmation statement made on 27 September 2016 with updates (5 pages)
28 September 2016Confirmation statement made on 27 September 2016 with updates (5 pages)
8 March 2016Termination of appointment of John Longworth as a director on 6 March 2016 (1 page)
8 March 2016Termination of appointment of John Longworth as a director on 6 March 2016 (1 page)
4 February 2016Appointment of Mr Richard Michael Reger as a secretary on 1 February 2016 (2 pages)
4 February 2016Termination of appointment of Ronan Quigley as a secretary on 31 January 2016 (1 page)
4 February 2016Appointment of Mr Richard Michael Reger as a secretary on 1 February 2016 (2 pages)
4 February 2016Termination of appointment of Ronan Quigley as a secretary on 31 January 2016 (1 page)
5 October 2015Annual return made up to 27 September 2015 with a full list of shareholders
Statement of capital on 2015-10-05
  • GBP 1
(4 pages)
5 October 2015Annual return made up to 27 September 2015 with a full list of shareholders
Statement of capital on 2015-10-05
  • GBP 1
(4 pages)
17 May 2015Full accounts made up to 31 December 2014 (11 pages)
17 May 2015Full accounts made up to 31 December 2014 (11 pages)
10 October 2014Annual return made up to 27 September 2014 with a full list of shareholders
Statement of capital on 2014-10-10
  • GBP 1
(4 pages)
10 October 2014Annual return made up to 27 September 2014 with a full list of shareholders
Statement of capital on 2014-10-10
  • GBP 1
(4 pages)
12 June 2014Full accounts made up to 31 December 2013 (11 pages)
12 June 2014Full accounts made up to 31 December 2013 (11 pages)
11 October 2013Termination of appointment of Martyn Pellew as a director (1 page)
11 October 2013Appointment of Ms Nora Senior as a director (2 pages)
11 October 2013Termination of appointment of Martyn Pellew as a director (1 page)
11 October 2013Appointment of Ms Nora Senior as a director (2 pages)
3 October 2013Annual return made up to 27 September 2013 with a full list of shareholders
Statement of capital on 2013-10-03
  • GBP 1
(4 pages)
3 October 2013Annual return made up to 27 September 2013 with a full list of shareholders
Statement of capital on 2013-10-03
  • GBP 1
(4 pages)
26 September 2013Full accounts made up to 31 December 2012 (25 pages)
26 September 2013Full accounts made up to 31 December 2012 (25 pages)
5 October 2012Full accounts made up to 31 December 2011 (13 pages)
5 October 2012Full accounts made up to 31 December 2011 (13 pages)
28 September 2012Registered office address changed from Oaktree Court Binley Business Park, Harry Weston Road Coventry CV3 2UN United Kingdom on 28 September 2012 (1 page)
28 September 2012Annual return made up to 27 September 2012 with a full list of shareholders (4 pages)
28 September 2012Annual return made up to 27 September 2012 with a full list of shareholders (4 pages)
28 September 2012Registered office address changed from Oaktree Court Binley Business Park, Harry Weston Road Coventry CV3 2UN United Kingdom on 28 September 2012 (1 page)
18 October 2011Appointment of Mr John Longworth as a director (2 pages)
18 October 2011Appointment of Mr John Longworth as a director (2 pages)
3 October 2011Annual return made up to 30 September 2011 with a full list of shareholders (3 pages)
3 October 2011Annual return made up to 30 September 2011 with a full list of shareholders (3 pages)
30 September 2011Appointment of Mr Martyn Thomas Pellew as a director (2 pages)
30 September 2011Appointment of Mr Martyn Thomas Pellew as a director (2 pages)
30 September 2011Termination of appointment of David Frost as a director (1 page)
30 September 2011Termination of appointment of David Frost as a director (1 page)
30 September 2011Termination of appointment of Neville Reyner as a director (1 page)
30 September 2011Termination of appointment of Neville Reyner as a director (1 page)
5 August 2011Full accounts made up to 31 December 2010 (13 pages)
5 August 2011Full accounts made up to 31 December 2010 (13 pages)
15 September 2010Full accounts made up to 31 December 2009 (14 pages)
15 September 2010Full accounts made up to 31 December 2009 (14 pages)
1 September 2010Annual return made up to 31 August 2010 with a full list of shareholders (5 pages)
1 September 2010Annual return made up to 31 August 2010 with a full list of shareholders (5 pages)
31 August 2010Registered office address changed from 4 Westwood House Westwood Business Park Coventry CV4 8HS on 31 August 2010 (1 page)
31 August 2010Registered office address changed from 4 Westwood House Westwood Business Park Coventry CV4 8HS on 31 August 2010 (1 page)
17 March 2010Termination of appointment of John Dunsmure as a director (1 page)
17 March 2010Termination of appointment of John Dunsmure as a director (1 page)
17 March 2010Appointment of Mr David Stuart Frost as a director (2 pages)
17 March 2010Appointment of Mr David Stuart Frost as a director (2 pages)
24 October 2009Full accounts made up to 31 December 2008 (14 pages)
24 October 2009Full accounts made up to 31 December 2008 (14 pages)
27 July 2009Return made up to 27/07/09; full list of members (3 pages)
27 July 2009Return made up to 27/07/09; full list of members (3 pages)
27 November 2008Appointment terminated director peter mileham (1 page)
27 November 2008Director appointed mr neville reyner (1 page)
27 November 2008Return made up to 01/11/08; full list of members (3 pages)
27 November 2008Return made up to 01/11/08; full list of members (3 pages)
27 November 2008Appointment terminated director peter mileham (1 page)
27 November 2008Director appointed mr neville reyner (1 page)
31 July 2008Full accounts made up to 31 December 2007 (14 pages)
31 July 2008Full accounts made up to 31 December 2007 (14 pages)
14 November 2007Return made up to 01/11/07; full list of members (2 pages)
14 November 2007Return made up to 01/11/07; full list of members (2 pages)
5 August 2007Full accounts made up to 31 December 2006 (13 pages)
5 August 2007Full accounts made up to 31 December 2006 (13 pages)
19 February 2007Director resigned (1 page)
19 February 2007Director resigned (1 page)
19 February 2007Director resigned (1 page)
19 February 2007New director appointed (1 page)
19 February 2007New director appointed (1 page)
19 February 2007Director resigned (1 page)
20 November 2006Return made up to 01/11/06; full list of members (2 pages)
20 November 2006Return made up to 01/11/06; full list of members (2 pages)
21 August 2006Secretary's particulars changed (1 page)
21 August 2006Secretary's particulars changed (1 page)
26 July 2006Full accounts made up to 31 December 2005 (12 pages)
26 July 2006Full accounts made up to 31 December 2005 (12 pages)
1 November 2005Return made up to 01/11/05; full list of members (2 pages)
1 November 2005Return made up to 01/11/05; full list of members (2 pages)
15 August 2005Full accounts made up to 31 December 2004 (13 pages)
15 August 2005Full accounts made up to 31 December 2004 (13 pages)
9 November 2004Return made up to 01/11/04; full list of members (7 pages)
9 November 2004Return made up to 01/11/04; full list of members (7 pages)
15 June 2004Full accounts made up to 31 December 2003 (13 pages)
15 June 2004Full accounts made up to 31 December 2003 (13 pages)
16 December 2003Return made up to 20/11/03; full list of members (7 pages)
16 December 2003Return made up to 20/11/03; full list of members (7 pages)
10 November 2003Full accounts made up to 31 December 2002 (13 pages)
10 November 2003Full accounts made up to 31 December 2002 (13 pages)
11 June 2003Director resigned (1 page)
11 June 2003New director appointed (2 pages)
11 June 2003Director resigned (1 page)
11 June 2003New director appointed (3 pages)
11 June 2003New director appointed (4 pages)
11 June 2003New director appointed (3 pages)
11 June 2003New director appointed (4 pages)
11 June 2003Director resigned (1 page)
11 June 2003New director appointed (2 pages)
11 June 2003Director resigned (1 page)
3 January 2003Return made up to 03/12/02; full list of members (7 pages)
3 January 2003Return made up to 03/12/02; full list of members (7 pages)
20 December 2002Registered office changed on 20/12/02 from: 22 carlisle place london SW1P 1JA (1 page)
20 December 2002Registered office changed on 20/12/02 from: 22 carlisle place london SW1P 1JA (1 page)
18 October 2002Full accounts made up to 31 December 2001 (20 pages)
18 October 2002Full accounts made up to 31 December 2001 (20 pages)
15 October 2002Secretary resigned;director resigned (1 page)
15 October 2002New secretary appointed (2 pages)
15 October 2002New secretary appointed (2 pages)
15 October 2002Secretary resigned;director resigned (1 page)
10 May 2002New director appointed (2 pages)
10 May 2002Director resigned (2 pages)
10 May 2002Director resigned (2 pages)
10 May 2002New director appointed (2 pages)
28 December 2001New director appointed (2 pages)
28 December 2001Return made up to 03/12/01; full list of members (6 pages)
28 December 2001New director appointed (2 pages)
28 December 2001Return made up to 03/12/01; full list of members (6 pages)
9 July 2001Director resigned (1 page)
9 July 2001New director appointed (2 pages)
9 July 2001New director appointed (2 pages)
9 July 2001Director resigned (1 page)
6 June 2001Accounts for a dormant company made up to 31 December 2000 (3 pages)
6 June 2001Accounts for a dormant company made up to 31 December 2000 (3 pages)
11 December 2000Return made up to 03/12/00; full list of members
  • 363(288) ‐ Director's particulars changed
(6 pages)
11 December 2000Return made up to 03/12/00; full list of members
  • 363(288) ‐ Director's particulars changed
(6 pages)
4 August 2000Accounts for a dormant company made up to 31 December 1999 (3 pages)
4 August 2000Accounts for a dormant company made up to 31 December 1999 (3 pages)
29 December 1999Return made up to 03/12/99; full list of members (6 pages)
29 December 1999Return made up to 03/12/99; full list of members (6 pages)
14 March 1999New director appointed (2 pages)
14 March 1999New director appointed (2 pages)
11 March 1999New director appointed (2 pages)
11 March 1999Secretary resigned (1 page)
11 March 1999Director resigned (1 page)
11 March 1999Director resigned (1 page)
11 March 1999New secretary appointed (2 pages)
11 March 1999Registered office changed on 11/03/99 from: st michaels court st michaels lane derby DE1 3HQ (1 page)
11 March 1999New director appointed (2 pages)
11 March 1999Registered office changed on 11/03/99 from: st michaels court st michaels lane derby DE1 3HQ (1 page)
11 March 1999New secretary appointed (2 pages)
11 March 1999Secretary resigned (1 page)
3 March 1999Company name changed eghb 82 LIMITED\certificate issued on 04/03/99 (2 pages)
3 March 1999Company name changed eghb 82 LIMITED\certificate issued on 04/03/99 (2 pages)
3 December 1998Incorporation (19 pages)
3 December 1998Incorporation (19 pages)